Privacy

Privacy Policy
for the AI app "Linoris" (provided by Sapericus GmbH)

At Sapericus GmbH ("we", "us", "our"), we are fully committed to providing a strictly confidential service that is developed in Germany and hosted in the EU.

This Privacy Policy explains how we collect, use and, where applicable, share your personal data ("personal data") when you use our website, applications and AI-powered services (collectively, the "Services" or "App").

1. What personal data we collect

1.1 Data you provide to us

  • Account information: When you create an account for our App, we collect data such as your name, your email address and other account information.
  • User input (User Content): This includes any content you enter into the App's AI features, for example chat messages, files or other uploaded information.
  • Communication information: When you contact us by email or via support channels, we store the information you provide (for example, your name, your email address and the content of the message).

1.2 Data we receive through your use

  • Log data: Automatically collected technical data (for example, IP address, the device or browser type used, time and duration of use).
  • Usage data: Information about how you use our Services (for example, features accessed, session histories).
  • Device information: Details about your device (for example, operating system, device identifier).

1.3 Data from other sources

  • Security and integrity partners: In rare cases, we receive information from trusted partners who assist us in preventing fraud, security threats or abuse.
  • Publicly available sources: Where necessary to improve our AI features, we draw on information from generally accessible sources (for example, publicly available on the internet).

2. How we use personal data

We use your data solely for the following purposes:

  1. Provision and further development of the Services

    • Provision of the AI-powered coaching and chat features.
    • Ensuring stable and user-friendly operation.

  2. Communication and support

    • Responding to support requests.
    • Informing you about material changes or new features.

  3. Security and abuse prevention

    • Detecting and preventing unauthorized access, fraudulent activity or other misuse of our Services.

  4. Legal requirements

    • Compliance with statutory obligations (for example, retention obligations).
    • Establishing, exercising or defending legal claims.

Use of your content to further develop our AI
We may use your fully anonymized user input (for example, chat histories) to continuously improve our AI models.

3. Sharing of personal data

As a rule, we share your data with third parties only where this is necessary for the purposes described in this Policy. This may occur, among others, in the following cases:

  • Processors: To provide our Services, we occasionally engage external service providers (for example, hosting or infrastructure providers). These process data solely on our behalf and on the basis of corresponding contracts (Art. 28 GDPR).
  • LLM compute: In order to carry out the AI computations, we rely where necessary on specialized data centers ("Compute Providers"). In doing so, your data is processed exclusively within the EU.
  • Legal obligations: Where a legal obligation exists or where judicial or official orders require us to do so, we may disclose personal data to the competent authorities (for example, courts, public authorities).

In all other cases, we process your data exclusively on our servers in Germany or the EU.

4. Data transfer to the licensor

If you use our Services under a license provided to you by a licensor (for example, a company, an educational institution or another organization), certain personal data (only your name and email address) may be transferred to this licensor. This is necessary in order to technically enable license management and activation.

  • License activation: To activate and manage your license, the licensor may receive access to personal information such as your name, your email address or a user identifier. This serves to verify your entitlement to use the licensed content and to properly activate the license.
  • Usage analysis: The licensor receives only anonymized or aggregated usage statistics about the use of the licensed content (for example, the number of sessions completed, general duration of use). Detailed interactions or personal content of your sessions are not shared.
  • No access to conversations or content: The licensor has no access to the chat histories you enter or to any other interactions with the AI.
  • Transparent data transfer: The potential licensor who receives your personal data to activate the license is shown to you during registration. You can therefore always see which organization receives access to your data. If you do not want the displayed company to receive your data, you cannot use the Service via a licensor.
  • Linking via invitation code: Alternatively, your licensor may provide you with an activation code (voucher code/voucher). By entering this code, your account is likewise linked to the licensor.

This data processing is carried out on the basis of our legitimate interest (Art. 6(1)(f) GDPR) as well as for the performance of contractual obligations with the licensor (Art. 6(1)(b) GDPR).

5. Retention and deletion

We store your personal data only for as long as is necessary to provide our Services or to comply with statutory obligations. The provision of our Service ends with the deletion of your account, after which the data is retained for a maximum of 6 months. The data is subsequently deleted or anonymized.

Legal or contractual obligations (for example, retention periods under tax and commercial law) may, where applicable, require certain data to be stored for a longer period.

6. Your rights

Depending on the applicable data protection law (in particular the GDPR), you have the right to:

  • request access to your processed data,
  • demand the rectification of inaccurate data,
  • under certain conditions, request the erasure of your data,
  • request the restriction of processing,
  • object to the processing,
  • request data portability, where this is technically feasible,
  • withdraw a consent you have given at any time with effect for the future.

If you wish to exercise any of these rights, please contact us (see Section 10). If you believe that we are not processing your data lawfully, you also have the right to lodge a complaint with the competent data protection supervisory authority.

7. Security

We employ appropriate technical and organizational measures to protect your data against loss, misuse or unauthorized access. Please note, however, that no internet or email transmission is completely secure. You should therefore always exercise care with the information you share online.

8. Children and minors

Our Services are generally not intended for persons under 18 years of age. We do not request data from persons under 18 years of age. If you suspect that data relating to a person under 18 years of age has been transmitted to us, please contact us immediately (see Section 10) so that we can delete it.

9. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy from time to time, for example in the event of changes in legislation or the introduction of new services. The current version will always be made available in the App and/or on our website.

10. Contact

If you have any questions about the processing of your personal data or wish to exercise any of your rights, please contact:

Sapericus GmbH
Roßhaldeweg 8
79100 Freiburg

privacy@sapericus.ai

Languages
This privacy policy is provided in German. A translation into other languages is for information purposes only. In case of doubt, the German version prevails.

Last updated: 26.03.2025